Privacy policy
At Darwin’s Busy Bee Cleaning in Atlanta, Georgia, we respect your privacy and are committed to safeguarding the personal information you share with us. This policy outlines what data we collect, how it is handled, and the measures we take to keep your information secure when you request a quote or book our cleaning services.
Information we collect
When you request a quote, book an appointment, or communicate with us through our website, booking platforms, third-party services, phone, text message, social media, or other communication channels, we collect necessary customer details to provide our cleaning services.
This may include your name, phone number, email address, service address, property details, cleaning preferences, appointment information, and other information you choose to provide.
When required for property access and service completion, we may also securely handle access details such as lockbox codes, entry instructions, or other property access information.
Payment handling and security
We do not store your credit card details on our servers. Online card payments are processed through third-party payment providers such as Booksy and Square. Clients may also choose direct payment methods such as Zelle or Cash App.
Payment information is handled by the payment provider you choose according to that provider’s own security and privacy practices. Darwin’s Busy Bee Cleaning LLC does not directly store or process full credit card information.
Third-party tools and client communications
To deliver smooth cleaning services, Airbnb turnovers, scheduling, and customer communication, we work with trusted platforms including Booksy, Square, Turno, Webador, and Google Business.
These services may receive basic client information needed to support scheduling, communication, booking management, website services, and business operations.
We may also send automated appointment confirmations, reminders, service updates, and follow-up messages. Promotional or marketing messages are only sent when the client has agreed to receive them.