Clients usually ask about pricing, availability, what’s included, and if we bring our own supplies. We also get questions about Airbnb cleaning, deep cleaning, and move-in/move-out services. Additional services and special conditions may require an estimate and extra fees.

Are there any specific details about your services that customers often need clarified?

Our services include general cleaning such as dusting, vacuuming, mopping, kitchen and bathroom cleaning, and trash removal. For Airbnb turnovers, we also handle laundry, bed setup, and making the property guest-ready. Deep cleaning includes more detailed work such as baseboards, buildup removal, and extra attention to high-traffic areas.

What questions do people usually have about booking appointments, rescheduling, or how you handle payments?

Appointments can be booked online or by contacting us directly. We recommend booking in advance to secure your preferred date. New clients are required to pay through our booking platform, where invoices and receipts are provided. Returning clients may use other payment methods such as Zelle or Cash. A deposit may be required to confirm appointments. Rescheduling is available with prior notice. Cancellation fees may apply for last-minute cancellations or when the appointment has already been confirmed and scheduled.